In all retail organisations, goods and products are stocked to be sold to customers. When making a purchase the customer can use a variety of payment methods, such as cash, cheque, credit cards, debit cards and store cards to name but a few.
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Many issues can arise when dealing with payments and store policies and procedures must be followed when accepting any form of payment from a customer. Dealing with transactions in the appropriate manner not only ensures that the customer receive a professional service, but may also prevent losses and customer complaints.
The Retail Payment Procedures module focuses on the following key areas:
- Calculating customer purchases
- Processing payments
- Processing the sale of goods
- Recording and processing orders