In Retailing it is important to have good communication skills, not only are good verbal skills required, but also writing skills and non-verbal communication skills are essential. The Retail Communications module highlights the importance of effective communication in the workplace and in everyday life.
Available Levels
What’s this?The module demonstrates how communication skills can be acquired and developed. These skills can be applied effectively for personal, professional and social development of the individual.
The Retail Communications module focuses on the following key areas:
- Listening
- Speaking
- Reading
- Writing
- Non-Verbal communication
- Visual communication
- Communication technology
