The programme owes its success to the fact that it has been developed by retailers, for retailers.
The positive results enjoyed by retailers participating in the training are clearly evident in their stores; some of the benefits which retailers report include:
- Increased Sales
- Increased Productivity
- Better Customer Service
- Use of Modern Merchandising in-store
- Increased staff morale
Retailers also report that since the introduction of the training in store, there are lower levels of staff turnover and absenteeism. The training all takes place in the workplace, during normal working hours, therefore the employees can apply their training on the job, on an ongoing basis.
The training is cost effective and can be delivered at a time and at a pace that suits both the employer and employees. The training is assessed by a qualified Retail Assessor. The training is monitored and and evaluated by IBEC Retail Skillnet staff to ensure that the standards are maintained across the retail sector.