Designed by retailers for retailers

The IBEC Retail Skillnet program offers FETAC certified on-the-job training for retail staff. This training has been developed by retailers for retailers.

It is proven to deliver results, in terms of:

• increasing productivity levels,
• improved customer service and product knowledge,
• introduction of modern merchandising techniques.
• improved staff morale,
• reduction in turnover and absenteeism levels.

Internationally and nationally recognised qualifications

The Retail Network has developed occupational standards and qualifications for retail personnel which act as the benchmark for the employee's performance and achievements. The outcome of this is that staff working in retail can now have their skills and experience recognised and certified FETAC (Further Education and Training Awards Council).

Levels within the Framework are from 3 to 7, including an RPL route and degree.

Training Networks Programme (TNP)

• Cost of training supported by Government;
• Funded from the National Training Fund through the Department of Education and Skills;
• IBEC Retail Skillnet will provide 50% funding towards the Certificate in Retail Operations Programme (all modules) through the Training Needs Programme;
• The retailer would match the funding with 50% contribution;

A Job Seekers Support Inititative is also in operation that may be relevant to your circumstances.